About Lincoln America
People First.
Built for What's Next.
Lincoln America is a human resources services company combining experienced HR leadership, operational excellence, workforce technology, and an expanding research and innovation capability.
Human Resources Has Always Been at the Center.
Lincoln America was built around a straightforward idea: organizations work better when their people are supported well.
From HR operations and employee support to contact center services, Lincoln America helps organizations manage the human side of complex operations with professionalism, responsiveness, and regulatory awareness.
Our experience spans human resources leadership, contact center operations, workforce administration, federal employment support, recruiting, compliance, and technology-enabled service delivery.
Today, Lincoln America is building on that foundation. We remain an HR services company first, while expanding our ability to solve problems through workforce technology, applied research, and collaborative innovation.
Experience. Technology. Research.
Lincoln America's growth is an extension of what we already know: understand the problem, support the people, and build better ways to get the work done.
We Understand the Workforce.
Our foundation is hands-on human resources and operational experience. We understand the policies, processes, compliance requirements, employee needs, and organizational realities behind workforce challenges.
We Apply Technology.
Technology should support the workforce, not complicate it. Our experience with recruiting and workforce platforms gives Lincoln America insight into how software can improve HR processes and service delivery.
We Research What's Next.
Our expanding research capability allows Lincoln America to investigate emerging technologies, collaborate with research partners, develop proof-of-concept solutions, and explore new approaches to complex mission challenges.
Professional Excellence With Purpose.
Our work is grounded in people, professionalism, accountability, and the belief that innovation should solve meaningful problems.
Our Mission
To deliver dependable human resources services and workforce solutions that help organizations support their people, strengthen operations, and accomplish their mission.
Our Vision
To build a human-centered organization where HR expertise, technology, and applied research work together to solve increasingly complex workforce and mission challenges.
Experience Behind the Mission.
Lincoln America's leadership combines experience across human resources, operations, contact centers, government environments, technology, and organizational strategy.
Frank Dal Bello
Frank brings more than 25 years of contact center operations experience, including leadership in complex and regulated service environments. His operational experience anchors Lincoln America's commitment to scalable, responsive, and dependable customer and employee support.
Daniel Lopez
Daniel brings more than 20 years of human resources leadership, including federal HR and CHRO-level experience. His background spans HR strategy, workforce operations, technology, compliance, organizational leadership, and the integration of people and technology.
Scott Powers
Scott contributes to Lincoln America's leadership and operational capabilities as the company continues to expand its human resources services, workforce solutions, and support for government and commercial customers.
Based in Knoxville. Built to Serve Nationwide.
Lincoln America is headquartered in Knoxville, Tennessee, with U.S.-based operations supporting government and commercial organizations.
Our location places Lincoln America within a growing regional ecosystem of government, research, technology, workforce development, and higher education organizations while allowing us to support customers across the United States.
Knoxville, Tennessee 37929
A Day in the Life.
Our work ultimately comes down to people supporting people.
Take a closer look at Lincoln America and the service-focused environment behind our workforce operations.
People Are Our Foundation.
What's Next Is Our Opportunity.
Lincoln America combines human resources expertise, operational experience, workforce technology, and research-driven innovation to help organizations meet today's needs while preparing for tomorrow's challenges.