Government Solutions
Mission Support
Built Around People.
Lincoln America brings together human resources expertise, workforce technology, operational support, and applied research to help government organizations meet complex mission requirements.
One Partner. Multiple Mission Capabilities.
Government organizations need partners that understand both the mission and the people responsible for accomplishing it.
Lincoln America is first and foremost a human resources and workforce services company. That foundation gives us a practical understanding of how people, processes, technology, and organizational requirements intersect.
We build on that foundation with workforce technology, contact-center operations, program support, and emerging research and development capabilities.
The result is a flexible small-business partner capable of supporting government customers across the workforce lifecycle while helping organizations investigate and adopt new approaches to difficult operational problems.
Government-Focused Support
Supporting the Workforce Behind the Mission.
Lincoln America's capabilities span the people, systems, operations, and emerging technologies that help organizations execute their mission.
Human Resources & Workforce Services
Comprehensive HR support designed for organizations that require dependable execution, consistent processes, and knowledgeable workforce professionals.
- HR operations and administration
- Employee and manager support
- Talent acquisition support
- Workforce planning
- HR policy and process support
- Compliance-oriented HR operations
Contact Center & Employee Support
Combining HR expertise with decades of contact-center operational experience to support employee populations through responsive, measurable service delivery.
- Employee service centers
- Phone, email, and digital support
- Case intake and routing
- Knowledge management
- Escalation management
- Quality and service-level monitoring
Workforce Technology
Workforce technology developed from direct HR and recruiting experience, including technology supporting recruiting, applicant management, workforce processes, and data.
- Applicant tracking technology
- Recruiting workflow support
- Workforce data and reporting
- Technology integration
- Process automation
- Human-centered software design
Research & Innovation
Applied R&D focused on real operational problems, bringing together domain expertise, technology, research partners, engineering, and potential end users.
- Applied research and feasibility
- Human-centered technologies
- Sensing and monitoring concepts
- Prototype development
- University and industry collaboration
- Technology transition planning
Government Missions Still Depend on People.
Behind every system, program, facility, and mission is a workforce that needs to be recruited, supported, developed, and retained.
Lincoln America's core HR capability provides the foundation for everything else we do.
Our experience spans HR strategy, workforce operations, employee relations, recruiting, compliance, organizational support, and large employee populations operating in complex environments.
Technology Developed From HR Experience.
Lincoln America's technology capability is rooted in the processes HR and recruiting organizations actually perform.
Our workforce technology strategy includes applicant tracking, recruiting workflow, workforce data, process automation, and technology integration.
Workforce Technology With Federal Roots.
HaystackFed expands Lincoln America's workforce capability beyond services into proprietary recruiting technology.
The platform provides a technology foundation for recruiting and applicant-management workflows while giving Lincoln America the ability to pair workforce expertise with software capability.
That combination allows us to approach government workforce challenges from both sides: understanding the HR process and understanding the technology that supports it.
When the Mission Requires Something New.
Some government challenges cannot be solved simply by buying another existing product.
Lincoln America's emerging R&D capability provides a framework for investigating difficult problems through applied research, technology development, multidisciplinary collaboration, and prototype development.
Our model brings together operational expertise with specialized academic, scientific, engineering, and technology capabilities based on the needs of the individual research effort.
Small Business Agility. Integrated Capability.
Our structure allows Lincoln America to combine specialized capabilities without losing sight of the people and operational requirements behind the mission.
HR Foundation
Workforce expertise remains the core of Lincoln America's identity and service model.
Operational Experience
Practical experience supporting complex organizations and service environments.
Technology Capability
The ability to connect workforce services with proprietary and integrated technology.
Research Mindset
A collaborative model for investigating emerging technologies and difficult mission problems.
Ready to Support Government Customers.
Lincoln America supports federal customers as a U.S. small business with capabilities spanning workforce services, operations, technology, and research.
Our capability statement provides contracting professionals, program managers, and potential teaming partners with a concise overview of our capabilities and corporate information.
Contracting Information
Looking for a Government Small Business Partner?
Explore our corporate capabilities, contracting information, workforce expertise, technology capability, and research direction in the Lincoln America Capability Statement.
Supporting the People
Behind the Mission.
Human resources expertise. Operational support. Workforce technology. Applied research. One integrated partner focused on helping government organizations accomplish their mission.